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Home » Shipping Policy
Dedicated to Delivering Excellence: At 3G Mobile Repair Centre, we understand the importance of timely and secure delivery of your mobile repair services and accessories. Our shipping policy is designed to provide you with a smooth and efficient experience.
Shipping Options and Times:
Shipping Charges: – Standard shipping may be subject to a flat rate or calculated based on the weight and size of your order. – Express shipping will incur additional charges, calculated at checkout based on the size and destination of the order.
Order Processing: – Orders are processed during business hours: Monday to Friday, excluding public holidays. – Orders placed on weekends or holidays will be processed the next business day. – We strive to dispatch orders within 24 hours of confirmation, subject to stock availability.
Tracking Your Order: – Once your order is dispatched, we will provide you with a tracking number via email. – You can use this number to track the status of your delivery through our courier’s website.
International Shipping: – Currently, we only ship within Australia. We do not offer international shipping at this time.
Delivery Issues: – If you encounter any issues with the delivery, such as delays or missing packages, please contact our customer service team for assistance. – Please ensure your shipping address is accurate to avoid delays.
Damaged or Incorrect Orders: – In the event that your order arrives damaged or if the wrong item was shipped, please contact us immediately for a resolution.
Shipping Exclusions: – We reserve the right to refuse shipping to certain locations due to logistical constraints.
Your Satisfaction, Our Priority: At 3G Mobile Repair Centre, we are committed to ensuring that your products and services reach you in the best condition and in a timely manner. For any queries or special shipping requests, please feel free to contact our customer support team.
Note: This shipping policy is subject to change and we advise customers to review it periodically. For the most accurate and up-to-date information, please visit our website or contact us directly.
Our cases are meticulously crafted to provide a blend of style and protection. While they aim to safeguard devices from common wear and tear, they may not guarantee absolute immunity against all forms of damage or accidents. The level of protection may vary depending on usage, environmental factors, and the impact of any unforeseen incidents. We advise users to handle their devices with care and not solely rely on the cases for complete device protection. Any reliance on our accessories for absolute safeguarding against damage or loss is at the user’s discretion, and we recommend exploring additional measures for comprehensive device security and safety.
We are a family owned business who really care about the service we give, we strive to find the best quality suppliers for our repairs and back it up with top quality accessories to match.
If we don’t have it, we will try to get it for you, Its hard to compare prices with so many different quality parts , we will help you work out the maze of prices and find the best fix for you.