Our Commitment to Satisfaction:  At 3G Mobile Repair Centre, we prioritize your satisfaction. We understand the importance of reliable and high-quality mobile repair services. Our refund policy is designed to ensure a smooth and fair process for our valued customers. 

 Refund Eligibility:  

1. Service Quality: If you’re dissatisfied with the quality of our repair service, please contact us within 7 days of receiving the service. Our team will review your case and, if the service is found to be substandard, we will offer a re-service or a refund. 
2. Product Returns: For accessory purchases, items must be returned in their original condition, unopened and unused, within 14 days of purchase for a full refund. Opened or used products are not eligible for refunds unless they are defective. 
3. Defective Products: If a product is found to be defective, please report it to us within 7 days of purchase. We will arrange for a return and, upon inspection, offer a refund or a replacement. 
4. Non-Refundable Services: Custom services or special orders are not eligible for refunds. 

 Process for Requesting a Refund:  

1. Contact Us: Reach out to our customer service team via email or phone with your refund request. 
2. Provide Details: Include your order number, purchase date, and a brief explanation of the issue. 
3. Return Product (if applicable):If your refund request involves a physical product, we’ll provide instructions on how to return it. 
4. Inspection:Upon receiving the returned item or reviewing the service issue, we’ll conduct an inspection. 
5. Refund Approval:If your request meets our criteria, we’ll process the refund to your original payment method within a certain number of business days. 

 Additional Notes:  – Shipping fees are non-refundable. – For products returned due to a customer’s change of mind, the customer is responsible for return shipping costs. – Refunds will be processed to the original payment method used at the time of purchase. 

 Contact Information:  For any questions regarding our refund policy or to initiate a refund request, please contact us through the details provided on our website. 

 Your Trust, Our Responsibility:  At 3G Mobile Repair Centre, we are committed to earning your trust with transparent and customer-friendly policies. We thank you for choosing us for your mobile repair and accessory needs.